What payment methods do you accept?
We accept various payment methods including credit/debit cards, PayPal, and other secure online payment gateways.
Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping fees and delivery times may vary depending on the destination.
What is your return policy?
We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return it within [insert number] days for a full refund or exchange.
How long will it take for my order to be delivered?
Delivery times vary depending on your location and the shipping method chosen. You can find estimated delivery times during checkout.
Are your products covered by a warranty?
Yes, our products are covered by a [insert duration] warranty against defects in materials and workmanship.
Can I track my order after it has been shipped?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
Do you offer bulk discounts for corporate or wholesale orders?
Yes, we offer discounts for bulk orders. Please contact our sales team for more information and pricing.
Are your products compatible with both Windows and Mac operating systems?
Yes, our products are designed to be compatible with both Windows and Mac operating systems, unless otherwise specified.
How can I contact customer support if I have a question or need assistance?
You can contact our customer support team via email, phone, or live chat during our business hours.
Are your products wireless or wired?
We offer a variety of both wireless and wired keyboards and mice to suit your preferences.
Can I return a product if it doesn't meet my expectations?
Yes, you can return a product within our designated return period if it doesn't meet your expectations. Please refer to our return policy for more details.
Are your products suitable for gaming?
Yes, we offer gaming keyboards and mice with features specifically designed for gamers, such as customizable RGB lighting and programmable keys.
Do you offer technical support for setting up or troubleshooting products?
Yes, we provide technical support to assist you with setting up your products or troubleshooting any issues you may encounter. Feel free to reach out to our support team for assistance.
Can I cancel or modify my order after it has been placed?
We strive to process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, it cannot be cancelled or modified.
Are your products compatible with gaming consoles such as PlayStation or Xbox?
Some of our products may be compatible with gaming consoles, but compatibility can vary. Please check the product specifications or contact us for more information.
How can I check the status of my order?
You can check the status of your order by logging into your account on our website from the product history. Alternatively, you can contact our customer support team for assistance.
Are your products environmentally friendly or made from sustainable materials?
We are committed to sustainability and offer products that are environmentally friendly whenever possible. Some of our products may be made from recycled materials or have eco-friendly certifications. Please check the product descriptions for more information.